FAQ
Find your answers here
What is Tails Online Pet Store?
Tails Online Pet Store is a one-stop shop for high-quality pet food, accessories, grooming products, and health essentials for your beloved pets. We provide top-tier brands and ensure safe, reliable delivery.
What payment methods do you accept?
We accept credit/debit cards, PayPal, bank transfers, and mobile payment options for a seamless shopping experience.
How long does delivery take?
Standard shipping takes 3-7 business days, while express shipping is available for faster delivery (1-3 business days).
Do you offer discounts or promotions?
Yes! We frequently have seasonal sales, bundle offers, and loyalty rewards. Subscribe to our newsletter to stay updated
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you